At Mactaggart & Mickel Homes we strive to give excellent customer service in all aspects of our business activity. Therefore we encourage your feedback, at all stages of the buying process relating to the service you have received and your experience as a customer.

This includes any feedback, grievances and queries you may have and we aim to deal with these points in the shortest possible time. Full attention is given to any concern our customers may have to ensure the best possible outcome for all parties.

All of our Sales Consultants are certified by the ICS (Institute of Customer Service) and we aim to use this high level of customer focus and involvement as a benchmark for dealing with our customer feedback and comments, efficiently and effectively.

We handle all our customer feedback and queries fairly and all comments are dealt with in full confidence. We also promise to keep you up to date during all stages of the procedure and make sure you always know where you stand.

Customer Feedback and grievances may be recorded for quality and training purposes, in order for us to improve the services we offer.

Please use our form below to provide any feedback you have on Mactaggart & Mickel Homes.