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  • 21 Jun 2013

    Customer satisfaction levels of new home buyers at record highs

    Posted by Jenny Harvie

    A survey of new home buyers has found that home builders in Scotland are delivering record levels of customer satisfaction.

    93% of customers were satisfied with the overall quality of their home and the same number were also willing to recommend their builder to a friend, according to the research undertaken by the National House Building Council (NHBC) with the results for Scottish homeowners analysed for industry body Homes for Scotland.



The Herald Scottish Family Business Awards 2016 Commendation - HBF 2018 5 Star Home Builder Customer Satisfaction - WhatHouse? Award Winner 2017