Mactaggart & Mickel Homes are delighted to announce that we have been awarded a 5 Star Rating for Customer Satisfaction by the Home Builders Federation (HBF).
This prestigious award is based solely on feedback from purchasers of our new homes in Glasgow, Edinburgh and Ayshire in the independent National New Homes Survey. This survey of homeowners is carried out by the National House Building Council (NHBC) and is sent to our home buyers eight weeks after their date of entry.
The Survey is designed to establish the customer’s satisfaction with the quality of their new home and the service they received from us during the purchasing process. Our 5-star rating means that we scored 90%+.
At Mactaggart & Mickel we pride ourselves on delivering outstanding customer service, and quality products and service, in all areas of our business. Our Sales team are accredited by the Institute of Customer Service (ICS) and our site managers and general foremen are also about to embark on this training.
We aim to make the home buying process as smooth and stress free as possible, providing information, assistance and advice at every step of the way. Find out more about our range of purchasing assistance plans, mortgage advice and moving hints and tips.
If you would like further information on the Customer Satisfaction Survey click here.