We are delighted to confirm that we have been awarded the prestigious Five Star rating from industry body the Home Builders Federation for the third year in a row!
The Five Star Rating is a reflection of the high standards of customer service offered by our employees across the business, based on post-purchase customer surveys.
Star Ratings are calculated on the number of customers who would recommend the builder to friends in the survey with a Five Star Rating requiring 90% or above. Just 14 other housebuilders across the whole of the UK hold this accolade, and we can say with great pride that the exact figure for our current customer satisfaction rating is 97.4%.
This accolade recognises the hard work of all our employees, from the site teams and sales consultants to all our office staff, each of whom play their part in delivering every new home. It is a particularly proud achievement for us in this our milestone 90th year.