REMEDIALS 

Please report remedial items to your Sales Consultant, via email wherever possible. 

EMERGENCY 

Emergencies are defined as loss of power, heating or water. If you have any emergency outwith our site working hours you should contact:

(In Scotland) The Macdougall Group
Tel: 0800 975 1234

(In England) Safeguard
Tel: 01207 503293 

KITCHEN APPLIANCES

Should you have a problem with any of your Mactaggart & Mickel-supplied kitchen appliances please contact:

For Siemens appliances: BSH Home Appliances Ltd
Tel: 0344 892 8999
For Neff appliances: BSH Home Appliances Ltd
Tel: 0344 892 8989 
For AEG & Electrolux appliances
Tel: 0191 607 5141

Faber Cooker Hoods - Tel: 0845 548 3132 Web: www.faberhoods.co.uk
Caple Wine Coolers – Tel: 0117 938 1900 Web: www.caple.co.uk
CDA Wine Coolers – Tel: 01949 862 012 Web: www.cda.eu

 

CENTRAL HEATING BOILER

Should you have a problem with your central heating boiler please contact:

For Worcester boilers -
Tel: 0844 892 3000

For BAXI boilers -
Tel: 0844 871 1525

For Potterton boilers – 
Tel: 0344 871 1545

For Ideal boilers –
Tel: 01482 498660

DAIKIN HYBRID SYSTEM 

Should you have a problem with your central heating boiler or outdoor heat pump please contact: Daikin Homeowner Helpline 01932 879271

STORM OR EXTREME WEATHER DAMAGE 

Damage caused to your property due to storm or extreme weather conditions, such as burst pipes, failed guttering or roof tiles coming off, will not be covered and you should contact your Insurance company.