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5 Star Customer Care

Our experienced team of sales consultants are dedicated and passionate, providing outstanding customer service; this is why north of the border we have been awarded the prestigious 5 star customer service accolade by the Home Builders Federation.

The 5 star rating, which we have been holding for over 6 years in Scotland, is a reflection of the high standards of customer service provided by our employees across the business, based on post-purchase customer surveys.

This accolade recognises the hard work and dedication of all our employees to delivering a fantastic service and outstanding customer experience. From our site teams, timber factory team and sales consultants to our head office staff, everyone has a role to play in delivering every new home. At Mactaggart and Mickel Homes England we strive to maintain consistency with the high quality standards across our group.