Please CLICK HERE for a downloadable version of this information.
If you have any queries about the policy, please get in touch using the contact details set out below and we will do our best to answer your questions.
All information is collected and retained by Mactaggart & Mickel Group Ltd, a company incorporated in Scotland (SC326355) and having its registered office at 1 Atlantic Quay, 1 Robertson Street, Glasgow G2 8JB (“the Company”). The Company is a data controller registered with the Information Commissioner’s Office. The Company can be contacted at the address above and on 0141 332 0001.
The Data Protection Officer designated with responsibility for overseeing the way in which your data is collected and used is: firstname.lastname@example.org
The Company reserves the right to amend our privacy statement to reflect changes to our business, website or to data protection legislation. You should therefore revisit this privacy statement on a regular basis to ensure you are familiar with its terms.
We collect information you give to us when you register with us, email us, arrange property viewing and when requesting brochures. We collect the following information to provide the service to you:
We may keep a record of data which is logged automatically by our ISP's servers, for analysis and reporting purposes. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our Site.
Any personal information collected on the Site, such as names, telephone numbers and email addresses, which may identify you as an individual, are collected securely. We store them securely for a duration of three years. Home purchaser details will be held by the company for the duration of the NHBC warranty.
You may ask to have your details removed from our database at any time by using this form.
We will use your gathered information in order to:
|Financial Advisor||NHBC for provision of Buildmark warranty|
|Your Solicitor||After Sales Providers including out of hours emergency service|
|Mactaggart & Mickel's Solicitor||Warranty Providers of guarantees for items supplied by Mactaggart & Mickel|
|Estate Agent where Mactaggart & Mickel's assistance plans are used to market your dependent property||Factor|
|Surveyor||Utilities Supplier for development|
|Help To Buy scheme administrator (where applicable, normally processed via your financial advisor)||Local Authority for council tax purposes|
If you have any enquiries or complaints about our handling of your personal data or about our privacy practices generally, please contact us at: email@example.com. If we are unable to satisfactorily resolve any complaint relating to Data Protection, you can submit your complaint to the Information Commissioner’s Office at Information Commissioner’s House, Wycliffe House, Water Lane, Wilmslow SK9 5AF; 0303 123 1113; or www.ico.org.uk.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
We will keep your personal data for three years, after which time it will be securely destroyed if it is no longer required for the purpose for which it was obtained.
You have the following rights in relation to your personal data:-
Should you wish to exercise those rights, please send any requests to: firstname.lastname@example.org
When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords are not stored in cookies. The information collected by cookies does not personally identify you. It includes general information about your computer settings, your connection to the internet (operating system and platform, IP address, your browsing patterns, timings of browsing on the Site etc).
The following types of cookie are used on this Site. We do not list every single cookie used by name - but for each type of cookie we tell you how you can control its use.
1. Personalisation cookies
These cookies are used to recognise repeat visitors to the Site and in conjunction with other information we hold to attempt to record specific browsing information (that is, about the way you arrive at the Site, pages you view, options you select, information you enter and the path you take through the Site).
2. Analytics cookies
These monitor how visitors move around the Site and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.
3. Third-party service cookies
Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them.
4. Other ad management cookies
Advertisements on the Site are provided by other organisations. Our advertising partners will serve advertisements that they believe are most likely to be of interest to you, based on information about your visit to the Site and other websites. In order to do this, our advertising partner may need to place a cookie on your computer. These cookies hold information about the computer - they do not hold personal information about you (i.e. it is not linked to you as an individual).
5. Site management cookies
These are used to maintain your identity or session on the Site. For instance, where our Site runs on more than one server, we use a cookie to ensure that you are sent information by one specific server (otherwise you may log in or out unexpectedly). These cookies cannot be turned off individually but you could change your browser setting to refuse all cookies (see above) if you do not wish to accept them.