- The Five Star Rating is a reflection of the high standards of customer service offered by our employees across the business, based on post-purchase customer surveys.
- Mactaggart & Mickel have received a 5 Star Rating every year since gaining eligibility in 2013.
- Our Star Rating is calculated on the number of customers who would recommend us to a friend in their post-purchase survey, with a Five Star Rating requiring 90% or above.
- We take great pride in reporting that the current exact figure for our customer satisfaction rating is 96.9%.
Purchasing a new home is one of the most important decisions you will ever make and you can rest assured you will be in safe hands throughout your Mactaggart & Mickel experience. We provide the highest standards of customer care, attention and quality.
Click to read more details of the HBF’s customer satisfaction survey and Star Rating system.