Mactaggart & Mickel Homes are one of just 18 housebuilders across the whole of the UK in 2018 to receive a prestigious Five Star Rating for customer satisfaction from the Home Builders Federation (HBF).
• The Five Star Rating is a reflection of the high standards of customer service offered by our employees across the business, based on post-purchase customer surveys.
• Mactaggart & Mickel Homes have received a 5 Star Rating every year since gaining eligibility in 2013.
• Our Star Rating is calculated on the number of customers who would recommend us to a friend in their post-purchase survey, with a Five Star Rating requiring 90% or above.
• We take great pride in reporting that the current exact figure for our customer satisfaction rating is 95.6%.
Purchasing a new home is one of the most important decisions you will ever make and you can rest assured you will be in safe hands throughout your Mactaggart & Mickel Homes experience. We provide the highest standards of customer care, attention and quality.
Click to read more details of the HBF’s customer satisfaction survey and Star Rating system….