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A 5 Star Rating for Six consecutive years

Mactaggart & Mickel Homes are one of just 18 housebuilders across the whole of the UK in 2018 to receive a prestigious Five Star Rating for customer satisfaction from the Home Builders Federation (HBF). 

• The Five Star Rating is a reflection of the high standards of customer service offered by our employees across the business, based on post-purchase customer surveys.

• Mactaggart & Mickel Homes have received a 5 Star Rating every year since gaining eligibility in 2013.

• Our Star Rating is calculated on the number of customers who would recommend us to a friend in their post-purchase survey, with a Five Star Rating requiring 90% or above.

• We take great pride in reporting that the current exact figure for our customer satisfaction rating is 95.6%.

Purchasing a new home is one of the most important decisions you will ever make and you can rest assured you will be in safe hands throughout your Mactaggart & Mickel Homes experience. We provide the highest standards of customer care, attention and quality.

Click to read more details of the HBF’s customer satisfaction survey and Star Rating system….

The Herald Scottish Family Business Awards 2016 Commendation - HBF 2018 5 Star Home Builder Customer Satisfaction - WhatHouse? Award Winner 2017