Sales Hotline 0845 600 1925
Sales Hotline 0845 600 1925
HBF 5 Star Rating
In 2022, for the tenth year in a row, we were awarded the prestigious 5-Star Rating for customer satisfaction from the Home Builders Federation (HBF).
- The Five Star Rating is a reflection of the high standards of customer service offered by our employees across the business, based on post-purchase customer surveys.
- Mactaggart & Mickel have received a 5 Star Rating every year since gaining eligibility in 2013.
- Our Star Rating is calculated on the number of customers who would recommend us to a friend in their post-purchase survey, with a Five Star Rating requiring 90% or above.
- We take great pride in reporting that the current exact figure for our customer satisfaction rating is 98.4%.
Purchasing a new home is one of the most important decisions you will ever make and you can rest assured you will be in safe hands throughout your Mactaggart & Mickel experience. We provide the highest standards of customer care, attention and quality.
Click to read more details of the HBF’s customer satisfaction survey and Star Rating system.
What Our Buyers Say
"The level of customer service from the sales team through to the construction team is second to none. The team at Mactaggart & Mickel are so warm and welcoming, they feel like family! I viewed The Hughes show home, a light and bright three bedroom semi-detached home, and knew instantly that it was perfect for my downsizing needs, but still big enough to entertain and have family to stay."
Pamela McAllister, Greenan Views
